A Consultation is advised for Hair colour appointments at least 48 hours prior to your actual appointment. The consultation will include a patch test/strand test and a discussion on the desired outcome or relevant queries/concerns.
Consultations and appointments both require a booking fee to secure the appointment. The deposit will be deducted at appointment from the total balance. Failure to change your appointment 72hours prior or a no show will result in loss of booking fee.
Rescheduling appointments with advanced notice is understandable and acceptable compared to cancelations.
The policies I hold are supported by my insurance company. Thank you ❤